I’d like to preface this by saying I never do testimonials, because I hate to write. But I had to share my experience with Valley Solar, as it was just too good not to.
On the very first day of installation, the install team wrapped up with a small amount of work remaining to be completed on a second day of installation. However, upon learning that the next day’s forecast called for rain, the team stayed at my home and completed the remaining work – instead of just postponing the rest of the installation until after the inclement weather had passed. The team was very cooperative and considerate in this effort, and it was greatly appreciated.
The installation team placed the monitoring for my system, along with the circuit breaker box, in my garage. Now, I didn’t want the circuit breaker box just hanging on my wall – I wanted it to be a bit more visually appealing. The team gladly obliged my request to cut out portions of the garage wall in order to inlay the box. They did an excellent job cutting out the necessary space, and the plaster board was very impressively repaired. The team patched the areas so well that you can’t even tell the insertion was made.
The crew that came out to my home was very knowledgeable, tidy, and well-organized. More importantly, they were always pleasant and had a smile on their face when I asked them to do something – even though they may have classified a number of my requests as a bit off-the-wall. I have OCD, and I like things lined up perfectly. If I noticed something just a bit off, I asked them to fix it – and with a smile, they did just that. It was clear to me that the customer’s satisfaction was of utmost importance to the Valley Solar team.
From the sales process, to the design and permitting, through the system installation, and right down to the activation of my new solar system, everything went exactly as Valley Solar said it would ... and I couldn’t be happier.
Sales accommodated my need for options to look at, design worked with me on configuration changes, management answered my questions and the installation team was very knowledgeable and able to accommodate my need to understand everything.
Thank you, Valley Solar.
Valley Solar did a great job on my home solar system. The Valley Solar team was professional and courteous, and were kind to my dogs. They were on time, on budget, clean, took care of all permits, and dealt with SMUD. My system works exactly as promised. I highly recommend Valley Solar.
Valley Solar is a fantastic, small, local business. Their prices are competitive, their service is professional and personal. They use the best panels in the business. Check out Valley Solar if you want a great solar experience.
I had Valley Solar install my system in May 2015. It went as planned and met the timeline schedule. They provided me a regular update throughout the installation process. The company is very customer focused and they are using their own employees for the work. Their price was competitive. I am very happy to have used them and extremely pleased with their work and performance. I would recommend them to anyone needing to install solar.
Prior to Brian, our only experiences with solar companies were the door-to-door types that were extremely high pressure. I was shocked when Brian left from our initial visit. He just left, he didn't push the system on us or make us feel guilty for wanting to sleep on it. He just let the numbers do the talking, which is the best sales pitch.
As for the install, Chris and company arrived on time each day. Everyone was extremely professional and greeted me by name; although subtle, that is a very personal touch. Each day they worked efficiently and cleaned up their work site and left it as if they were never there. I noticed that they took the time to make sure that every hole they put in our roof was sealed. Further, I was really adamant that conduit not be run across the roof or outside the house, and I realize that it would have been a whole lot cheaper for you to run it outside the house. That said, I appreciate that it was run internally as much as possible.
As for your safety program, I take safety very seriously in my personal and professional life. I work with heavy construction contractors as part of my profession and safety is a big part of my organization. I first noticed safety was a priority with Valley with Jon came out for the site inspection and took the time to tie off his ladder. During the installation I really appreciated that they all wore hard hats, were tied off on the roof, delineated the work zone, respirators in the attic, and tied off the ladders. As a home owner I really appreciated these extra precautions. I would never want someone to get hurt working on my house.
I'm sure there are companies that could throw up our system in one day, but I noticed and appreciate the quality of the installation and the time that was taken to ensure a quality installation.
I would like to take this opportunity to say THANK YOU to you and your staff/team. I had the pleasure to meet some of the team; Jon, Tony, Brian, and some of the others whose names I cannot remember, but the shout out is for all. I can say they were first professional, courteous, and safety conscious. What a team!! They are all assets to Valley Solar - job well done. I’m hopeful anyone who sees the final product on the roof will want the same for their household. Please add me to your list of satisfied customers.
After I received my degrees in electrical power production and electronics I chose to take all the photovoltaic classes that were offered at the American River College. I was one of the lucky students that were in the 25% that actually passed the series of tests for the North American Board of Certified Energy Practitioners (NABCEP).
During the many visits lately to Home Depot to gather parts and information regarding all the projects I work on around my home, I saw that they had a representative of a solar company at each store. After setting up an appointment and working through the details with them I got the idea that they were more concerned with the quantity of solar systems they could install instead of the quality.
That’s when I remembered that I knew Brad Price of the Valley Solar Company. He was one of the instructors teaching in his spare time at the college and during the last semester I was able to work with Brad and Fred Becker as we installed an 84 KW solar array in West Sacramento. I really admired Brad and Fred with their quality of work done at that site and how pleased the owner was.
After researching the site for Valley Solar I was quite impressed with their whole operation. When I asked them for a quote regarding getting a solar system on my home, that’s when I learned of the solar panels and inverter offered though the SunPower Company. That’s when I realized that Valley Solar uses quality equipment and that pleased me.
After I saw Brad’s crew working on my own home and installing everything in a single day, I realized that he has a great crew that were very friendly and happily answered all of my questions during the installation. In the process of the arrangement for getting this solar system I had been told that this could take some time due to their previous workloads. Actually what I found out later was the fact that it was the city of Folsom and SMUD that took more time in responding to their responsibilities and particulars involved in the whole process. This process along with the NABCEP standards keep all parties working within the National Electric Code and ensures every step is accomplished safely.
I am really happy knowing that I have a solar system on my home and quite pleased to see such low electrical bills. Plus now I am happy to tell others about Valley Solar and how they will be quite impressed also. And now my carbon footprint is so much smaller; something that everyone should take part in.
Kerry and Judy's Testimonial
In our search for a solar system for our home, we consulted with a family that already had solar, and then we scheduled appointments for solar companies discussed.
We were impressed with the presentation by Carl Marino of Valley Solar. He had researched our situation in advance and was very knowledgeable about a system that would benefit us.
Because of Carl's knowledge and what Valley Solar offered in their program, we chose them to do our project. We were impressed with the preparation staff, the business staff, and the installation crew. They were organized, personable, and neat during their work on our site.
The end product is outstanding and clean in appearance.
Thank you Valley Solar!
We went to a presentation at SMUD, and also consulted 3 other solar installers before choosing Valley Solar. I appreciated that solar was Valley Solar's only business, compared to a heating and air conditioning business that also does solar.
Everyone was very responsive, and they even included an electric car charger for free. I felt they knew what they were doing, and if we had questions, someone got right back to us. Overall we are very satisfied with our system.
If you are a SMUD customer and looking to get solar, SMUD will review your bids, analyze them, and give you a report for free. They helped me understand what to look for in a bid.
I wish to take this opportunity to show my appreciation for the work you have done on our home. Both my wife and I are very, very pleased with the quality and price of your product, with the men that worked on its installation, and especially for the professionalism expressed by all the members of your staff and crew—including the secretary at your office.
I would like to commend you for all your employees. They are indeed an asset and a credit to your company! I was truly impressed by each and every one of them—starting with your consultant (Director of Sales & Marketing), Carl Marino, who was a pleasure to meet and deal with. I found him to be very knowledgeable, personable, and certainly quite capable of explaining everything to my satisfaction. Inasmuch as I have worked in sales myself, I appreciate his professionalism, his honesty, and "no pressure" sales pitch.
Your supervisor, Chris Pedersen, came shortly after I accepted the terms of the contract and was likewise quite courteous and professional upon our meeting.
As mentioned, I was extremely impressed by all of your employees, and I would like to name each one them: Rob (who initially got me interested in your company and its product, and who later showed me a better way splice a damaged extension cord), Welden (whom I met on my neighbor's property, was extremely polite, and explained how panels are installed, etc.), Mando (who was very friendly, always smiling, working hard and promised not to do handsprings on my roof), Tony (who went the extra mile in his explanations and personal favors), and last, but not least, Daniel (a very decent young man and a conscientious worker who I expect will give me a phone call to initiate a possible friendship).
I am not at all exaggerating, when I speak highly of all your men. My neighbor, John Iander, told me how courteous (and good) they all were, and he was absolutely right!
Incidentally, I had anticipated that the installation of the solar panels would not begin until sometime after March 11. However, all work was completed by that date! Now I am happily looking forward to my next PG&E bill. Thank you so much!