I wish to take this opportunity to show my appreciation for the work you have done on our home. Both my wife and I are very, very pleased with the quality and price of your product, with the men that worked on its installation, and especially for the professionalism expressed by all the members of your staff and crew—including the secretary at your office.
I would like to commend you for all your employees. They are indeed an asset and a credit to your company! I was truly impressed by each and every one of them—starting with your consultant (Director of Sales & Marketing), Carl Marino, who was a pleasure to meet and deal with. I found him to be very knowledgeable, personable, and certainly quite capable of explaining everything to my satisfaction. Inasmuch as I have worked in sales myself, I appreciate his professionalism, his honesty, and "no pressure" sales pitch.
Your supervisor, Chris Pedersen, came shortly after I accepted the terms of the contract and was likewise quite courteous and professional upon our meeting.
As mentioned, I was extremely impressed by all of your employees, and I would like to name each one them: Rob (who initially got me interested in your company and its product, and who later showed me a better way splice a damaged extension cord), Welden (whom I met on my neighbor's property, was extremely polite, and explained how panels are installed, etc.), Mando (who was very friendly, always smiling, working hard and promised not to do handsprings on my roof), Tony (who went the extra mile in his explanations and personal favors), and last, but not least, Daniel (a very decent young man and a conscientious worker who I expect will give me a phone call to initiate a possible friendship).
I am not at all exaggerating, when I speak highly of all your men. My neighbor, John Iander, told me how courteous (and good) they all were, and he was absolutely right!
Incidentally, I had anticipated that the installation of the solar panels would not begin until sometime after March 11. However, all work was completed by that date! Now I am happily looking forward to my next PG&E bill. Thank you so much!